Privacy Policy

1. Introduction

At [Yasser Hefny Pharmacies], we take your privacy seriously. This policy explains how we collect, use, and protect the personal information you provide to us when using our website and purchasing beauty products and over-the-counter (OTC) items.

2. Information We Collect

We may collect the following types of information when you use our website:

  • Personal Information: This includes details such as your name, email address, shipping address, and phone number, which are required for order processing and communication.
  • Payment Information: We collect payment details, including credit/debit card numbers or other payment information, through secure and trusted payment gateways.
  • Purchase History: Information related to the products you buy, your preferences, and the frequency of your purchases.
  • Device and Usage Information: This includes data about your device (IP address, browser type, operating system) and how you interact with our website (pages viewed, time spent, etc.).

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process and ship your orders and provide customer support when necessary.
  • Communication: To send you order updates, promotional offers, and newsletters if you have opted to receive them.
  • Personalization: To tailor our product recommendations and offers based on your preferences and past purchases.
  • Website Improvement: To analyze how users interact with our site, helping us improve user experience and site functionality.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Such as shipping companies, payment processors, and IT service providers who assist us in running our business.
  • Legal Obligations: If required by law or in response to a valid legal process.

5. Data Security

We implement strict security measures to protect your information. This includes the use of SSL encryption for sensitive data and secure payment gateways to handle your payment details.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to your personal data.
  • Request the deletion of your personal data.
  • Opt-out of receiving marketing communications at any time.

7. Cookies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences, login details, and items in your cart. You can disable cookies in your browser settings, but this may affect your experience on our site.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at [Info@yasserhefnypharmacies.com] or [+201100019109].